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Wave IP / Applications
Contact Center
Turn your contact center into a profit center. Enterprise-level contact center functionality. Easy to install, configure and manage.
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Interactive Voice Response (IVR)
Pre-built voice applications that automate customer-facing workflows. Automatically create and send your own inbound/outbound surveys, appointment reminders and more, or build customized applications with custom call flows and data integration with the help of our professional services team.
Call Classifier
A virtual “Swiss army knife” for workflows, Call Classifier offers the means to integrate data real time to kick off, inform and drive workflows in your organization.
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Campaign Tracker
Campaign Tracker provides extensive visibility into the performance of marketing campaigns for any business. Replace expensive third-party services that track radio, internet and yellow pages marketing campaigns.
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Fax Manager
Long live fax. Wave IP supports IP fax communications, as well as offers an inbound fax server for high volume fax requirements.